Shipping policy

We ship orders USPS Mail/UPS Ground/FedEx Ground shipping depending on the most cost effective service. Shipping times vary depending on distance and service from 2-8 days typically. Free Shipping on all orders of $65 or more within the U.S.!

Free Shipping on orders of $65 or more after any discounts or coupons are applied. Gift Cards do not count towards your free shipping as they are not a physical product that is shipped. Gift Cards are sent via e-mail.

Order Processing Times - Orders are typically roasted, packed and shipped within 48 business hours. We do our best to get you the freshest coffee in the shortest amount of time because like fresh coffee, needing coffee is also urgent!

We ship Monday - Friday except for holidays which shipping carriers also observe so that may affect shipping times.

You'll receive a notification when your order has shipped with the tracking info when ordered directly from our shop. Facebook/Instagram or other third party platforms orders are placed through may not receive the confirmation/tracking email.

Shipping Accuracy
Please check your shipping address carefully!

We reserves the right to make corrections and to limit refunds and replacements if an address error is made.
Our shipping guarantee extends only to correctly addressed orders. We guarantee delivery only to the provided address confirmed on the order shipment address.

International shipping options - We work with a few carriers to try and offer the most cost effective international shipping from Postal and UPS international saver.

SHIPPING ISSUES/DAMAGE/NON DELIVERY

We use our EXPEDITION shipping insurance to insure all packages against damages, order errors and misdelivered/theft with the service.
If you choose to not use this service we are not responsible for any damages or missing/stolen packages. There is a small fee to use this service which also helps offset your carbon shipping for the order.

If there is an issue with your order please email us at, hello@expeditionroasters.com with your order number, issue and any photo documentation that will help us get your claim processed easily.  All claims will be handled ASAP so we can get you a new/replacement package right out to you.